What type of information do you collect?
We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and/or purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information) if applicable, comments, feedback, product reviews, recommendations, and personal profile.
Whenever you supply personal information to Elite Performance Tennis we are obliged to deal with that information in a lawful way in accordance with the Data Protection Act 1998.
We may request information from you in order to process your transaction, fulfil your order or provide you with the services and products you expect. This information may include, but is not limited to, details such as your name, your address, your e-mail address, telephone number and bank account details. If you subscribe to any Elite Performance Tennis service or product we will use your personal information to provide you with the service or product you select (e.g. sending you password reminders or notices about the relevant service or product being suspended for emergency or routine maintenance). In addition, we may collect information from you, for example, in order to reply to any enquiry you make Elite Performance Tennis. We may use the information you provide for our own internal statistical purposes.
We will not disclose any personal information you provide to us to any third party organisation outside Elite Performance Tennis, unless we need to do so to provide you with the products or services you select or we are obliged or permitted by law to disclose it.
Whenever you submit personal information to Elite Performance Tennis you may opt out of receiving any further promotional material from Elite Performance Tennis Ltd.
If you wish to opt out of receiving any promotional material from Elite Performance Tennis please contact Elite performance Tennis to whom you submitted your personal information or you may send an e-mail to Click here to send us an email. However, if you do choose to have promotional material sent to you, you will be given the option to "unsubscribe" from receiving any further information about that product or service from us.
If you wish to correct or update any of the personal details we hold about you, please contact Elite Performance Tennis Ltd as soon as possible or write to us at: 117 Merton Road, London, England, SW19 1ED.
You have the right to request a copy of the personal information that we hold about you and have any inaccuracies corrected.